Serenity Rx Spa
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Questions

Frequently Asked Questions

The things people ask us most often, answered plainly. If your question isn't here, call us at (757) 278-6033.

Where is Serenity Rx Spa located?

We're at 3096 Brickhouse Court, Virginia Beach, VA 23452. You can reach us at (757) 278-6033.

What are your hours?

Tuesday through Thursday 9am to 7pm, Friday 9am to 6pm, and Saturday 9am to 5pm. We are closed Sunday and Monday.

What is your cancellation policy?

We ask for 24 hours' notice if you need to cancel or reschedule. Without 24 hours' notice there is a fee of 50% of the service or $50, whichever is greater. The fee is non-refundable and non-negotiable, and it applies to no-shows as well as late cancellations. After 2 or more late cancellations or no-shows, we ask for prepayment and same-day booking only.

When should I arrive for my appointment?

Please arrive 15 minutes before your appointment time so you can complete any paperwork without losing treatment time.

Is there parking?

Yes, parking is available at 3096 Brickhouse Court.

How do I book an appointment?

You can book online at any time using the Book Now button on this site, or call us at (757) 278-6033 during business hours.

What services do you offer?

Facials and advanced skin treatments, massage therapy, brow services, and permanent makeup. Full menus and pricing for each are on our services pages.

How much do treatments cost?

Facial services run from $10 to $695, massage therapy from $112 to $337, brow services from $35 to $100, and permanent makeup starts at $150. Every service and its price is listed on our services pages.

Do you offer memberships?

Yes. Our memberships range from $149 to $399. Details of what each membership includes are on our memberships page.

Will my treatment be customized to my skin?

Yes. Every treatment starts with a consultation, so what you book is matched to what your skin actually needs rather than a fixed menu item.

Do you sell gift cards?

Yes. Gift cards can be purchased online through our gift card page.

Do you offer services for groups or businesses?

Yes. We offer corporate and group wellness options. See our corporate page or call us at (757) 278-6033 to arrange one.

How are you rated by clients?

Serenity Rx Spa holds a 5.0 star average from 102 Google reviews. You can read them on our reviews page.